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117188675481610463514 » Fri Jan 06, 2017 12:58 am
help! my character and some other thing not show up..

HolyNight » Thu Jan 12, 2017 8:45 am
Greetings,

Dear Player. Thank you for your contact. Please take a screenshot of the issue. Then send us via email with your current character and server to supportusa@snailgame.net. So we can help to check or confirm. Willing to see your there.

Best regards.
AOWD Support Team

1739705906323573 » Fri Aug 18, 2017 11:09 am
If you have problem with characters not showing up, uninstall the game and then reinstall it. My brother had same problem and after doing that he can normally see his characters.