Can't Login Since Royal Guard Update

1.FistBeWithYou » Sat Mar 05, 2016 6:22 am

Dears,

Since the update, I can not log in my Account and it says Server Under Maintenance for almost 5 days already. Just send me refund for the golds if you can't fix this issue!!!!!!!!!!

Device Information
Device: LG V10 H960
System Version of Device: Android 5.1.1
Language: English
Connection Status(Wifi or Cellular data) : Wifi and Cellular both not working
Region: SEA
Screenshots of Error:
Attachments

Screenshot_2016-03-05-09-11-29.jpg
Screenshot_2016-03-05-09-11-29.jpg (89.45 KiB) Viewed 1679 times

Screenshot_2016-03-05-09-11-24.jpg
Screenshot_2016-03-05-09-11-24.jpg (178.46 KiB) Viewed 1679 times

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2.HolyNight » Sat Mar 05, 2016 12:10 pm

Greeting,

Dear Player. Thank you for your contact. We feel really sorry for this inconvenience. We have received you information of the network and mobile device. Our development team will take a better check on this issue and help you solve it. Besides could you please provide us your e-mail so that we may contact you when the situation is improved?
Thank you for your support . Have a nice one.

Best regards.
AOWD Team
Quote
Age of Wushu Dynasty: Facebook | Website
SupportUSA@snailgame.net

3.FistBeWithYou » Sat Mar 05, 2016 2:35 pm

HolyNight wrote:Greeting,

Dear Player. Thank you for your contact. We feel really sorry for this inconvenience. We have received you information of the network and mobile device. Our development team will take a better check on this issue and help you solve it. Besides could you please provide us your e-mail so that we may contact you when the situation is improved?
Thank you for your support . Have a nice one.

Best regards.
AOWD Team


My email address is

rmlsalta@gmail.com
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4.FistBeWithYou » Sun Mar 06, 2016 10:16 am

SO WHAT NOW? ANY UPDATE ON THIS ISSUE?!?!?!??!
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5.HolyNight » Mon Mar 07, 2016 6:21 am

FistBeWithYou wrote:SO WHAT NOW? ANY UPDATE ON THIS ISSUE?!?!?!??!


Greeting,

Dear Player. Thank you for your reply. We have reported it to our development group for check and test. Why and how it happens and when it will be improveed still a mystery to you and our GMs too.
Hope this could not last long for us all. Thank you for your support.

Best regards,
AOWD Team
Quote
Age of Wushu Dynasty: Facebook | Website
SupportUSA@snailgame.net
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