Reporting players??

1.734510376743145 » Tue Nov 14, 2017 8:04 am

If there is a player causing a problem on a server, is there any way to report the player?

Thanks for the help,
a very concerned player
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2.AxeMaster » Fri Nov 17, 2017 11:35 am

Greetings,

Dear Player.Sorry for the unpleasantness caused to you.What kind or problem is that player causing?Please send your report to our customer support email:supportusa@snailgame.net. Try to describe the problem specifically with that player's character and server name,some screenshots will be better.

Thank you for your support,have a nice day.
Best Regards,
SOS Support Team
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