The QuickBooks Payroll Error Code 12031 causes problems while updating the software because it is not able to connect to the internet. You can refer to the steps below to try and restore the internet connection so that you can resolve QuickBooks Payroll Error Code 12031:
• Step 1: Ensure Internet Explorer is set as the default browser.
• Step 2: Download and run the TLS 1.2 Utility tool.
• Step 3: Try opening a different website on Internet Explorer.
• Step 4: Access the security settings and ensure the security level is no higher than “Medium-high.”
If you find that you still cannot update QuickBooks, you can call the QuickBooks payroll helpline number and ask for additional technical assistance.
Solved:- How to resolve Quickbooks Payroll Error 12031