Account was deleted by unknown person

1.QuanZhen » Wed Dec 07, 2016 8:20 pm

i just tried to come back to the game recently on the mobile version, and my SHINOBU acct was deleted! can you restore this for me please?

IGN and Server: SHINOBU on S1 Wudang Server
Device specifications: Samsung On5 Android
Connection: Tmobile Network
Location: St. Louis, MO
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2.Jack123 » Thu Dec 08, 2016 6:07 am

Greetings,

Dear Player. Thank you for contacting us.As to your issue,please try to send some info as below to our email,our email is supportusa@snailgame.net :

1.When you logged in the last time:
2.Your IP address, you can check at www.howtofindmyipaddress.
3.Your latest 3-5 top up confirmation mail screenshots .

Thank you for your support,have a good one.
Best Regards,
AOWD Support Team
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