Unable to connect to US server 15 & 16

1.Melante » Sun Mar 05, 2017 5:14 pm

Dear support,

Since the new storm chaser update I have been unable to connect to US server 16 Overlord. Since today I am also unable to enter US server 15 Beast Villa and I receive the message 'Could not connect to server'. However, I am still able to connect to the other servers. I have tried using my tablet to connect, but it does not work. So I am wondering if the two servers are currently down or if it is just my account? And if it is just my account: What can I do now?

2.SinoGiKiro » Sun Mar 05, 2017 6:14 pm

Hi. I have same problem. I'm trying 2 h login and nothing.

3.LUFFY1 » Mon Mar 06, 2017 1:39 am


Dear friend, thanks for your attention. We did a breif maintenence, that's may be the reason you cannot access to our game. Please try to log in now. If there is any other question, please contact us by email. Our email address is :supportusa@snailgame.net.

Thanks for your support, have a good day.
Best regards,
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