account problem

1.persona77 » Thu Nov 26, 2015 1:55 am

hello sir i have a question about my account
i play age of wushu dynasty with google play account,but when i log in with snail account i can't find my character,i need to use my google play account if i want to find my char.
Both have same email.i can top up just fine
I just did the survey you guys made,and put my email and char name into it.
Question is will u sent the reward into my google play account or to my snail account?because i play with my google play account and i already top up into this char
Please answer i need to clarify this
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2.Buddha Heart Palm » Thu Nov 26, 2015 8:11 am

Greetings,

Dear Player. Thanks for contacting us about this. A Google Play Account and a Snail Account are two different accounts actually, that's why you can't find your previous character in Snail Account. For the survey reward, if you provided the correct character name, you shoul have received the reward regardless of which account the character is on.

We hope that helps, and apperciate your support to this game.

Best Regards,
AOWD Team
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