App restarts

1.Walhart » Fri Nov 27, 2015 9:11 pm

hello, im using a Samsung galaxy tab and when i start the game up and ether go to choose my account or hit enter game the app goes black then restarts. any way to fix this?
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2.Buddha Heart Palm » Tue Dec 01, 2015 4:52 am

Greetings,

Dear Walhart. Thanks for contacting us and we are sorry for the inconvenience. In this case, we suggest you contact us by email (supportusa@snailgame.net) with the information as below:

Device Information
Device:
System Version of Device:
Language:
Connection Status(Wifi or Cellular data) :
IP Address:
Region:
Screenshots of Error:

Once we get the information you provided, our tech support team will check this out. Thanks for your support.
Best Regards,
Age of Wushu Dynaty Team
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