Every IT product such as routers, modem or streaming device needs to get updated on a regular interval to halt sudden crashes. magicJack offers exceptional VoIP phone service that only works on active internet connection. In order to upgrade the firmware of magicJack, head over the applicable operating system and select the device type. Once the file gets downloaded, connect the magicJack with your system through a USB. Now you only need to contact MagicJack live chat to complete the rest of the process.