I didnt receive any rely from supportusa@sailgame.net

1.Jessica Dao » Mon Jan 11, 2016 8:49 am

I did top up 350 golds in US server close-beta test to join in 3x gold reward event. Then now I am playing in S1-Sarbe SEA server. I saw in google play, Snail games said that you only need to send email to supportusa@Snailgame.net to say which server you are playing now, then they will transfer all rewards to this account in this server. I did send 2 times to supportusa@snailgame.net, but received nothing.

Server: S1-Sabre SEA

IGN: DaoLe
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2.Buddha Heart Palm » Mon Jan 11, 2016 9:05 am

Greetings,

Dear Player. Thanks for contacting us. We are sorry for the inconvenience but there are tons of mails to deal with, the response time for mail is usually in 3-5 work days, but we will accelerate. Thanks for understanding.

Best Regards,
AOWD Team
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Age of Wushu Dynasty: Facebook | Website
SupportUSA@snailgame.net

3.112071310119077262147 » Tue Oct 25, 2016 4:42 pm

Hello snail..help me us.i wrongly use betrayal token.my old school tangmen.please help me to get back my skill tangmen.i want get back my old school.please help me....

Server: S1-Sabre SEA

IGN: 無敵丶jazz
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4.112071310119077262147 » Tue Oct 25, 2016 4:44 pm

Help me us....
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5.Taichi Master » Wed Nov 02, 2016 2:51 am

112071310119077262147 wrote:Hello snail..help me us.i wrongly use betrayal token.my old school tangmen.please help me to get back my skill tangmen.i want get back my old school.please help me....

Server: S1-Sabre SEA

IGN: 無敵丶jazz


Greetings !

Dear player , thank you for contacting . As to your request of going back , since betrayal behavior is not reversible , we can't help you get back your old school , sorry for the inconvenience .

Thanks for your support , wish you have a good one .
Best Regards,
AOWD Support Team
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Age of Wushu Dynasty: Facebook | Website
SupportUSA@snailgame.net

6.fobbyemoboy@gmail.com » Thu Dec 01, 2016 7:31 am

Hello Snail,I need help to transfer snail account to Facebook Account .
Server:SEA-S10 Talon
IGN:Zeno
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7.1820323714951406 » Fri Jun 09, 2017 10:27 pm

Halo siput, min ini kanapa ya? Kok pas log-in ui_update_errorcode_11 mulu, sudah di download ulang masih aja begitu.
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