My Forum

**Chandara** » Tue Jan 26, 2016 7:27 am

Fail to Update(Failed to load file, wrong MD5). please restart the program and try again.
Help please how to Fix it?.. Thanks before your hand...!! :geek

**Buddha Heart Palm** » Tue Jan 26, 2016 8:05 am

Greetings,

Dear Player. Thank you for contacting us. We are sorry for the inconvenience. To help you solve this issue, could you please provide us some info such as below by email: supportusa@snailgame.net.

Device Information
Device:
System Version of Device:
Language:
Connection Status（Wifi or Cellular data） :
Region:
Screenshots of Error:

Once we got these information, we will forward to related development team who will take a better check on this issue and help you solve it. Thank you for your support.
Best Regards,
AOWD Team

**1274760182545973** » Fri Oct 14, 2016 11:43 am

I also face that problems, what should i do bro?

**104727684586583168401** » Wed Jan 04, 2017 7:09 am

Same happen to me today... md5 error, device errror
System device 7.0.0 , connect status wifi, region indonesia, please fix this issue

**1617228201672461** » Tue Jun 19, 2018 6:38 pm

Hi I'm having a issue getting in the game on my kindle keeps saying error update pack failed to load I've tried uninstalling and reinstalling several times and it still occurs I'd like to come back to play this game but can't seem to get it to get past the update pack

**154052598696833** » Tue Jun 19, 2018 7:05 pm

Same issue here too. :cry:

My Forum

Fial to Update(Failed to load file, wrong MD5)