Loading/Connecting Issue Support

1.WooDang Man » Mon Feb 15, 2016 9:06 am

Greetings Masters,

In response to players who have been experiencing issues with connecting to the game or frozen loading screens, we are working to fix the issues across various regions and devices - but we'll need your help!

For those still experiencing the problem, please contact us directly to receive further assistance and to provide us with specific information that will help us resolve the issue. For real-time assistance, you can add us on Skype at
AOWD.Support. For written correspondence, contact us by email at AOWDSUPPORTUSTEAM@gmail.com.

In your contact, please include details about your location, your device, and your network situation. We'll offer further instructions on the info we need directly. For those who help us, you will be eligible for in-game rewards as compensation. Those who are selected to provide the information necessary will receive compensation in the form of 1000 Gold and a 50x Snow Sword Scroll Fragments.

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SupportUSA@snailgame.net

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