I've already purchased profit king and got my gold and rebate instantly. Today I got to buy gold and it takes the money from my account but didn't give me the gold..... what's up with that?
Very bad luck is what that is.
To get your gold you will need to send an Email to Snail support (use the in game link).
They will require:
Your In Game Name
Your Server Number
and a Screen shot of the Receipt
The ManHumping-Goat will get you
Line ID: man-humping-goat