Error occurred when updating configuration file

31.0lovol0 » Tue May 17, 2016 12:31 pm

10153652072768479 wrote:Oh ok .. I had just updated my ios and i can get in game now !!;)


Nice, grats! I just made sure i closed the game completely and then opened it again and let it load/connect. Mine took less than 5mins. I'm not sure its the same for all. Im playing on Galaxy S6.
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32.loganahkira@yahoo.com.ph » Tue May 17, 2016 12:34 pm

Same problem with mine
IGN:Delyongdulas
SERVER:S3 SEA SWORD
ANDROID LOLIPOP 5.1
NETWORK:data globe ph
LOCATION: PHIlippines
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33.294455767552716 » Tue May 17, 2016 12:41 pm

Plz help i have same issue im useing ios device(iphone5),4G Network,From Cambodia.
My IGN(in game name):SaSuKe
Sever:S6-SeaFork Thank You.
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34.WeiLong » Tue May 17, 2016 12:54 pm

I have the same issue
IGN WeiLong
server: AU-S1 Amber Plains
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35.104636813122760476071 » Tue May 17, 2016 1:08 pm

Same problem with mine
IGN:macu
Server:SEA-S5 AXE
Network:data globe.ph
Location:Philippines
Plzzz help asap....
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36.chai6211 » Tue May 17, 2016 1:49 pm

me too i got some problem galaxy 3 4g us-7 server anyone knows what to do please help me
thank you
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37.missgzb21 » Tue May 17, 2016 2:00 pm

I am having the same issue. Tried emailing AOWDSUPPORTUSTEAM@gmail.com but address does not exist...
I am in the US on the Wanderer Valley server.
Device: Samsung Galaxy S6 Edge.
I am connected via a private wifi connection (comcast).
Tried waiting for game to load and it never loaded.
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38.Ex0rc1sm » Tue May 17, 2016 2:01 pm

Same Problem
Name:Delliah
Server:EU 1
Country:Slovakia
Game was working fine in the morning but after school it says this error.I have recently purchased Gold And now the game is not working.Tried to reinstall it but it Didnt Work
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39.Dan1el » Tue May 17, 2016 2:12 pm

Dear support,

Location: Singapore
Device: iPhone 6 Plus & iPad Air 2
OS: iOS 9.3.1
Network: Wifi & LTE
Server: SEA-7 Chain Whip
IGN: 无量
Error: Error updating configuration file

Cannot enter around 5pm till now

Pls help!!
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40.NeonCybr » Tue May 17, 2016 2:22 pm

I played fine this morning until 12:00 (GMT+2), drove home from work and started the game up again at around 12:20, and I got the "Error occured when updating configuration file" error, since then unable to connect.

Curiously enough, I bought the smallest Gold package today to get the cape and bam couple hours later, game stops working, what gives? :?

IGN: NeonCybr
Server: EU1 - Muyun Villa
Phone: HTC M7
OS: Lollipop 5
Connection: WiFi
Location: Luxembourg
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IGN: NeonCybr
Server: EU1 - Muyun Villa
Location: Luxembourg
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